Run the AMD driver installer and you should get an option to extract the files to a destination.
Choose anywhere you wish, but keep this location in mind. Once the files have been extracted,
the installer will try to install the driver. If it works, you can stop reading here, if not you
Go back to Device manager and expand the "AMD" device that should be under the "Display Adapters"
as before. Right click it and choose "Update Driver Software…" and then "Browse my computer for
driver software." You should get another menu, *do not* press "Browse" and instead press "Let me
pick from a list of device drivers on my computer." At the bottom right, select “Have Disk…” and
then "Browse…" – go to the folder which you extracted the AMD drivers to.
You should see the folder “Packages,” open it. Then browse to "Drivers," “Display.” You may a
list of folders with "_INF” at the end of their names. The folder with the larger name is the
64-bit driver and the file with the shorter name is the 32-bit driver. Depending on your OS
architecture, open the folder that relates to what you have (if you only see one folder, use
that one). Then you should get a list of files, look for the first one that has an “.inf”
extension and select it. Then back at the prompt select “OK” and the driver should install on
If the driver still does not install, your operating system may not be compatible with the driver
and thus Windows will still refuse to load the driver. In this case you should run Windows
Update to get whatever driver is currently available for your computer.
For reference, this video demonstrates
the install process. Note that certain parts of the video may differ from what it looks like
on your PC, although the concept is the same.